Items ordered via Climb Smart Shop may be able to be exchanged/refunded. The items need to be unused. If the item is already used, we will not accept it.
Please mail or bring the item (with your photo ID and confirmation email) to 80 The East Mall, Unit 9, Toronto, Ontario, Canada, M8Z 5X1
Free IN-STORE Pick Up
Pick up is only available at 80 The East Mall, Unit 9, Toronto, Ontario, Canada, M8Z 5X1,
And 1444 Dupont St #16, Toronto, ON M6P 4H3
We keep your orders in stock for 30 days for your Pick Up.
Please bring your Photo ID and the receipt (confirmation email) with you to collect your order.
The confirmation email will be sent as soon as your order is completed.
Free Shipping on orders of $100 or more, before taxes
Orders are sent via Standard Post within Canada.
Note to US customers: We are based in Toronto, Canada, however, the invoice is processed in USD for orders made to the United States.
*Orders under $100 are shipped for $10.
*Shipping fees of oversized items (more than 15 pounds, no dimension greater than 1m) are charged the Canada Post rate.
If you have any question, feel free to ask us by email at firstname.lastname@example.org